Good Experience I'm pretty sure this company is being targeted with bad reviews. Do your homework and actually look at the bad reviews...they seem bogus. I ordered 2 filters for my whirlpool refrigerator. They arrived in a week. Fit perfectly, and seem to be working well. At first I thought that maybe I had been "had" since I didn't get an email from the company stating my items had shipped. I emailed them, got a quick response, and my filters arrived that same day. Upon further review of my emails, the shipping notification actually had been sent via PayPal. This company has responded quickly to every inquiry I've had and I pleased with my experience and purchase.

I purchased the wrong filters for my… I purchased the wrong filters for my refrigerator. When I requested a refund they told me they will not take them back because I made a mistake in ordering. They offered me a discount on the right filters and told me I should sell the originals on line myself. This is why I HATE buying online. Retailers cannot be held to account and you cannot touch, see and verify your purchase ahead of time. So now, I’m stuck with the wrong product. I will make all my future filter purchases at local retail stores.

Quickly replaced lost order Original shipment was lost, a replacement order was shipped and received quickly. Filters fit as expected and they are very economical if you're looking for filters that meet NSF/ANSI 42 standard (taste/color/odor). Will purchase again when needed.

I was so disappointed at first when my… I was so disappointed at first when my order finally arrived, it was severely damaged, two sides of the outer package were crushed and two of the three filters were broken at the top. I sent photos to the company and they promptly sent me two new filters. Im happy again.

YOU PROVED ME WRONG - I am happy to report, I spoke with someone in the company and my issue was quickly resolved. Thank you PLEASE PROVE ME WRONG: I have been emailing customer service for the past 2 weeks regarding an order I received. To this date no one in this company has gotten back to me. Having faith in businesses that strive on good reviews I am giving it another shot. I will be waiting for a response and hopefully rectify my problem. Order # is MR24869182821641