I put an order in on Paypal I put an order in on Paypal, but changed my mind. Call them within 10 minutes, talked with Kevin and he refunded the purchase. Sounded like a straight up guy, he was aware of backorder issues. I'd try them if I changed my mind on my item.

Don't buy here Don't buy here, not trustworthy, very poor customer service. I canceled a product I had on backorder somewhere else and was not available from any other vendor. Their site showed they had 7 in stock. As soon as I made my order and they had charged my card I got an e-mail saying they were back-ordered. I called customer support numerous times, all but the last time going to voicemail. The last time I was put on eternal hold and finally got some jackwagon that has no clue what customer service means. As a side note other more trustworthy sites will not charge your card until they actually ship the product.

communication was incredible communication was incredible. shipping was super fast. love my new RV plug. Will definitely shop from again.

Poor Service Deserves Honest Poor Reviews I have the same problem as the other people that wrote poor reviews. I had and still have an ongoing problem with wrong product, lack of communication on their part, not doing what they said they would do, not caring about refunding my money when they said they would, extremely slow service, and seemingly just not giving a damn. I am now going through PayPal investigation to get a refund. I have nothing against this business but this review fits the service they have given.

Products received Felt there was a lack of communication to some extent. Everything worked out in the end. Understand everything is still running a little slow with shipping etc.