Easy Peasy! The sales staff offered a lot of guidance and instruction prior to our purchase and afterwards as well. Our order arrived as ordered and in pristine shape. Very easy and pleasant experience.

Buyer Beware Beware! Returns are slapped with a 30% Restocking Fee! In the day that shipping is free and returns are free, this company is still living in the past! You are also required to pay for postage for all returns! For those reasons, I will never be a customer nor recommend this company until new young owners take over and get with the times!

Great experience Excellent product with fast shipping. Ordered the misc box of rope on a whim in addition to my original order and received far more than I expected for the value. I will for sure be doing business with knot and rope again

Ordered various ropes from them for… Ordered various ropes from them for various projects and the whole process went surprisingly smoothly. Their website offers an extensive selection of materials, colors and thicknesses, allowing me to accurately select the ropes I need. Ordering was easy and delivery was on time. Having received the goods, I was pleasantly surprised by the high quality of the ropes; they completely met my expectations. Overall a great purchasing experience and I would confidently recommend this company.

Great company I’ve ordered the same rope before and was pleased again with the quality. The Customer Service department told me when I ordered that the rope was out of stock, but would be available in a few weeks, and asked if I would be okay waiting. I especially appreciated their professional and concern for my order because it was very small. Another company probably wouldn’t have given it the same level of care.