Everything went good Everything went good, some of the powdercoating on the edges of the trailer hitch was chipped off from being shipped, the edges should have been protected with tape or padding and some shrink wrap. I had to touch the chipped off areas with some primer and paint

Got exactly what I needed - Great Service! I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number. I called a nice fellow at RV Part Shop USA and ordered exactly what I needed within two minutes, which in turn arrived at my door two days later. RV Part Shop is my new go-to resource and I'm telling all my RV friends the same. Two thumbs up!

Disappointed - no longer (updated) Update: I was able to reach a representative and was given an update on my order so I think it was just their tracking system that did not update. My order is ready for me to pick up. Yes! I have yet to receive my order. I called two days ago and left a message with no return call.

Thankful I am thankful that RV Part Shop was able to get my dryer element in so quickly. I received it within a week, other companies couldn’t deliver for 6 months due to it being a back order item from the manufacturer.

Richard provided excellent info &… Richard provided excellent info & helped me find an obsolete part for my 2000 Norcold fridge. Shipping was slower than expected, but did make it to me at pickup spot (full time on the road).