Leland Knight
GBthe product is very accurate the product is very accurate. when the lamp is on it looks beautiful!!!!!! very satisfied!!!!
Kevin Ness
DEDO NOT BUY DO NOT BUY! They never delivered the lamp I ordered. I contacted the customer service several times and they assured me that the lamp will be delivered „with 100% safety“ (direct quote). No matter what they will comment to this review - do not trust their words. I contacted them several times asking for an update in the shipping. I gave them more than one month of time to clear up the issue with the shipping company and they did not manage to do so. I cannot recommend this company. Update (February 2023): Got my money back via PayPal. Then, they replied in the comments that I get a free lamp: I did not receive any further updates or emails regarding the free lamp they promised me. SCAM! In case they delete the comment on my original review here it is: „Reply from Decormote 20 Dec 2022 The reason we chose to refund you is because there was indeed a long delay We are still shipping your package, which means you get a full refund and you will also get a light for free, we will contact you again when the package is shipped. We are replacing new shipping receipts After waiting for you to receive the package, I hope you can modify this feedback“
wioleta Skiski
GBlet me say customer service was beyond… let me say customer service was beyond exceptional- as soon as i made my purchase i contacted via email if i need any help and provided a tracking number, item was shipped quickly & was was exactly as described thank you
Rick
GBOrdered a large wooden Koi Chandelier Ordered a large wooden Koi Chandelier. Because of size and fragility, was not able to get express shipping - had to go by container ship. When inquiring to delivery status I received updates from Decormote and the freight carriers. Although it took a long time to arrive it was in perfect condition and easy to install
Smith Willis
GBI am thrilled with this chandelier I am thrilled with this chandelier. I was nervous about ordering online and not being able to see the details prior to purchase, but the quality is really excellent and the price couldn't be beat. My husband installed it in under 45 minutes (including removing the existing fixture) and it looks wonderful!