I am thrilled with this chandelier I am thrilled with this chandelier. I was nervous about ordering online and not being able to see the details prior to purchase, but the quality is really excellent and the price couldn't be beat. My husband installed it in under 45 minutes (including removing the existing fixture) and it looks wonderful!

purchased "herman miller"… purchased "herman miller" lamps...complete garbage, the customer service is garbage

Never received, horrible customer service Placed order and tracking was not available until after I reached out to them asking to see what the delay was. I did expect a 30 day ship time however it wasn't "shipped" until 45+ days after and to be told it was delivered however my doorman building has never received. I reached out to the company and they said its marked as "signed for" but that's not true. The package update said "left at front door". Again, no trace of the package and their customer service team said there's nothing they can do, won't ship a new fixture or issue any sort of refund.

DO NOT BUY DO NOT BUY! They never delivered the lamp I ordered. I contacted the customer service several times and they assured me that the lamp will be delivered „with 100% safety“ (direct quote). No matter what they will comment to this review - do not trust their words. I contacted them several times asking for an update in the shipping. I gave them more than one month of time to clear up the issue with the shipping company and they did not manage to do so. I cannot recommend this company. Update (February 2023): Got my money back via PayPal. Then, they replied in the comments that I get a free lamp: I did not receive any further updates or emails regarding the free lamp they promised me. SCAM! In case they delete the comment on my original review here it is: „Reply from Decormote 20 Dec 2022 The reason we chose to refund you is because there was indeed a long delay We are still shipping your package, which means you get a full refund and you will also get a light for free, we will contact you again when the package is shipped. We are replacing new shipping receipts After waiting for you to receive the package, I hope you can modify this feedback“

Too many fake reviews, shady Update: Coming in to my update my review in response to Decormote's response - yes, it's true I didn't buy anything from them. I was thinking about it and doing research until I saw all these real sus reviews. If I'm wrong, then I'm sorry but...I find it hard to believe that a company based in the US would have so many reviews written by people who clearly don't speak English. Even the company's response to my review is written in poor English. And no, I'm not a 'peer' (I assume they meant a competitor) out to frame them. I'm just a consumer trying to call out suspicious reviews. If they sell great products, great! But as a consumer who relies on online reviews, I find it extremely poor practice (to put it nicely) when companies use fake reviews to inflate their ratings. just coming in to try to balance out all the inflated ratings from obviously fake ratings (all done on the same day, say similar things in poorly written English). I came here after seeing they rip off designs of much more expensive lamps. The website is full of nonsense too. I suspect this company is based in China or somewhere else abroad (don’t be fooled by its Houston location as indicated on instagram)