It's too bad I didn't read the reviews… It's too bad I didn't read the reviews here before ordering an above-ground winter cover from this obviously scam outfit! They shipped me a different winter cover than the one I ordered and then basically refused to do anything about it. This was plainly the wrong product, and the people answering the phones acted like they couldn't do anything about the situation. We are contesting the charge with our credit card company. The cover we received is still in its box. We had to order the correct cover again from a different source and it is now on our pool. STAY AWAY FROM "POOLS INC." AKA "POOLS ETC." AKA "RECDISCOUNT.COM"

I contacted Pools Etc to order a custom… I contacted Pools Etc to order a custom liner for my 30k gallon pool. My contact was Denise and wow, best price I could find on a 30 mil liner. Denise was thorough and prompt with replies and updates. My liner was made and delivered in less than a week! Most suppliers did not even call me back in that amount of time. The liner fit perfectly and the accessories I ordered were delivered just in time. Thanks, Denise and Nicole for a great experience.

Thus far I have had a pretty good… Thus far I have had a pretty good experience. I really can't give a completed review as of yet because I am still waiting to receive my liner. Not that, they are slow but that we are still in the order processing stage. I will say however, that Denise Gibson represented the company well. She went out of her way to assist me in finding what I needed and her customer service was top notch, very professional.

The service was excellent The service was excellent. We worked with Denise Gibson. She was incredibly knowledgeable and helpful. There were mistakes (on our end) with the measurements and she immediately reached out to discuss them to ensure the liner would fit perfectly. She answered all my questions and helped me choose the best option for us. Our new liner came incredibly fast. It looks amazing in our pool. We would highly recommend this company.

Corrupt Business Practices They lie about products being shipped in two weeks, after two weeks they tell you another two weeks etc. They also lie about refunding your money. I’m on month 3 of no product and no refund. Wish I would have researched reviews before doing business with them. A bunch of scam artist & sad the president of the corporation is a retired attorney. No wonder you’ve changed your DBA a few times, probably to avoid poor reviews being noticed. Stay away from Pools etc. Pools Inc & Recreation Discount Wholesale Inc