Awful experience Awful experience. Waited 3 months for my parts, still no status or response from the company. They have a joke of a rating on their website saying they are 95% 4-5 star and can always reach a customer but it’s bogus. Terrible company, avoid.

Received a competitive price from your… Received a competitive price from your sales agent. Routing and reporting shipping steps was puzzling. The filter was delivered by a friendly small local delivery co. Their truck had a gate that lowered the pallet to the ground. Nice touch. The filter was well strapped to a pallet. Good experience

Your prices are very reasonable with… Your prices are very reasonable with very prompt delivery. With the option of a fair priced extend warranty it gives you complete comfort in making a more pricer purchase. Thank you, John Fortune

I was not told the item was on backorder The delivery went smoothly. My only complaint is a big one -- I was led to believe when ordering and in the order confirmation that the pool chiller would ship right away. I was not told there was a six-week delay (in other words, backorder) until I had made the purchase and called to find out why nothing seemed to be happening. So, I received a pool chiller when summer was over. Had the real situation been portrayed correctly, I would not have placed the order at all and waited until the Spring.

Great team, service and product I had a great phone conversation with 2 staff members. I received a discount on shipping and I appreciate that. The heater and stack arrived quickly and when installed worked perfectly. I highly recommend this company. Thanks!