Warranty doesn't exist Based on the warranty, the items should've been free. Hail damaged top rails and post caps. False advertising. Just say there isn't a warranty on the Laguna Calimar pool. Manufacturer said call the distributor and distributor said not our problem.

Great Company, Great Delivery, Product Worked!! Product came quickly.....and product worked when installed. I had just went through 3 months of a non-functional $4000 product from another company. Consumers need to realize that sometimes they are dealing with 2 parties if there is an issue on an expensive product....the company they purchased from...and the manufacturer. Sometimes one points the finger at the other....and the consumer suffers.

Great service They made sure that everything was taken care of and the customer service was great when I had an issue. They resolved it in a timely manner and the product arrived promptly in good condition.

VERY UNSATISFIED !!! We are very unhappy and UNSATISFIED about the Service. We ordered a pool bulb. This one arrived BROKEN!!! We sent an e-mail and want a refund. NO ANSWER, NO CONTACT .....NOTHING!!!!!

As I see from most of their negative… As I see from most of their negative reviews and BBB ratings they do not stand behind their products, instead blaming the manufacture who of course will do everything they can to deny warranty, They tried to blame our water and even that the people getting baptized were contaminating the water…even though none of that is true. Horrible company to deal with and am out $600 for defective equipment. No one at the company wants to help and states ‘their name is not on the product.’ Probably one of the most unethical companies I’ve ever dealt with. I would stay away from them 100%!