Paint damaged spreader bar We received our $5000 spreader bar damaged and scratched up. We were told we could receive a bottle of touch up paint. You would think $5000 would suggest we get a spreader bar in tip top shape. Not the case and not impressed.

Really bad communication - 4 days later and no confirmation of product being shipped Really bad communication. Placed my order and needed material for a project a week later. 2 days after placing order I called back because I did not receive a tracking number. Next day received tracking number. Looked up tracking number and it says UPS was making label, 3 days after order placed. Called back LES to see if I could cancel or return product as it appeared it would not arrive on time. NO returns on lifting straps? Really? No other shipping option than ground shipping. No help on customer support side. Too many other options to put up with this terrible support. Follow Up.... Will contacted me and explained they were looking at the issues and going to make improvements. I can appreciate this approach. I too have customers that have needs I can not meet. 2 things I do when that happens, communicate immediately, and try to improve the process. I am happy to say LES has communicated they will try to improve on these issues, and that is all I can ask for. Thank you for your support to address my issues. It is appreciated! Three stars for your attitude.

Diego and Will are very knowledgeable… Diego and Will are very knowledgeable guys, know their rigging and can help you out if you are ever stuck in a vine. Got my Roundslings and shackles in 3 days after placing my order. Fast service compare to these old style rigging shops. Will purchase again.

Quick and knowledgable Reached out with a bit of an odd request and Diego was very helpful in both understanding our needs and where to go to find the answers we were looking for. Quick response and very kind, good stuff.

Fast & Easy Customer Service There was a mix up where 1 item had not shipped as noted. But it was simple and easy to communicate with someone my problem. And they were more than gracious in fixing it.