The promptness of the customer service The promptness of the customer service, even when addressing problems and issues with delivery was extremely responsive. I felt like our needs were considered and valued. I would shop with LA Garden Supply again based on this experience.

Missing items twice! Order was missing 52, 7 gal cloth grow bags. Order details showed the order had been completed. Contacted company who responded quickly and stated they just hadn't shipped yet. I did receive the package a few days later but it only contained 42 bags instead of 52. I'm way too busy to have to go to this much trouble and still get screwed. Won't be doing business here again.

Great people to work with! Great people to work with!! I had a problem trying to place my order online gave them a call and come to find out it was a problem with the website that needed to be addressed. They got it fixed and order went through with no problem. And package arrived quicker than expected!!

The product was as advertised and it… The product was as advertised and it arrived quickly! I will definitely purchase my supplies from this company again!

Great customer service agent nathen… Great customer service agent nathen figured out my issue in about 10 min total time from sending email to finding out what was going on was 29 min. They would get 5 stars from my if they could cut down shipping cost.