I just bought my second machine… I bought a thunder laser 5 years ago and their amazing customer service is the reason I just bought another machine today. Special shout out to Chris and Brain on the service side who are always fantastic and Rhonda in sales.

Aubrey made it easy!! Purchasing an item like the Thunder Nova is a big decision. I contacted Thunder Laser to ask questions and met their customer service representative Aubrey Gilbreath. I cannot speak highly enough about Mrs. Gilbreath. She made the process so easy. I was completely surprised on how good their customer service is. Mrs. Gilbreath walked me through the process and was available for every question I had. At the end, there was no doubt I was making the right decision. I highly recommend asking for Mrs. Aubrey Gilbreath When contacting this company.

Aubrey at Thunder Laser USA Aubrey at Thunder Laser USA. She is awesome Helped me get the accessories I needed for my new Bolt laser. Everyone I dealt with at Thunder was amazing,, from the Sales team to Aubrey in admin. Thank you so much for a customer friendly experience. The Thunder Bolt Laser we purchased has been amazing, well built and have had no issues at all. This is definitely the right machine for our growing business. We may need to add another.

Excellent Quality and Customer Service Incredible customer service! Huge thanks to Chris Myers (Had some minor damage to laser from the shipping company and he got me replacement parts within 3 days. He also checked in afterwards to make sure everything worked out), Liza Johnson (was very quick to get quotes put together for me), Aubrey Gilbreath (Helped me through the entire purchasing process), Grant Burrage and Eric Munoz (I had a lot of questions about the laser and they both took the time to give me excellent information and advice). I just got my Thunder Nova 51 and couldn't be happier with the machine. I would strongly recommend buying from Thunder for the excellent quality and customer service

Quick Support Response I had an issue with my Bolt and created a support ticket late in the day. They were able to respond the same day and replaced a faulty part at no cost.