Thunder Bolt - Wow! Outstanding! I feel the need to write this because it's often the case we’re compelled to take the time to document issues and displeasure products and companies but take a more measured approach when encountering something truly exceptional and unique. If you’re on the fence about buying the Thunder Bolt, don’t be. You will not be disappointed. My personal time with the Bolt and in dealing with Thunder Laser has been exceptional. In fact, I cannot think of a single thing I would change. What I expected was a really good product. What I got was a truly exceptional end-to-end experience that far exceeded my expectations. Bravo, I applaud you Thunder laser!

Tone indicators ceased to work during… Tone indicators ceased to work during operations (this did not affect laser from working) Chris troubleshot in 2 emails (10 minutes) and I had a new control panel in 48 hours. Quick R & R and back in businessw!

Our laser cutter was down, Thunder Laser USA helped! Thunder Laser USA is responsive, fair, and extremely helpful. The company i work for was having problems with our laser cutter. Brian B. was incredibly helpful in diagnosing the problem. I then bought a part but ran into a problem on my end with shipping. Despite that Aubrey G. went above and beyond to make sure we could get our Laser Cutter back up and running quickly. Highly recommend them, they definitely earned 5 stars.

Great sales rep and easy process. Im what you call an indecisive person. Going back and forth on products and determining what would be best for me at the moment. My sales rep Rhonda was super patient and made sure to answer any and all my questions. She guided me through the process and made sure to check up on me. Quick response, friendly support, and easy process. Never felt pressured.

Greatest customer support ever Greatest customer support ever. I was not expecting a reply on a Saturday when they are typically closed but they were able to quickly address my concern! Thank you so much!