Mike
GBDo not honor warranty and false promises from sales people We had Gutter Helmet installed on our house in 2019. At time of install, we were told the gutters would be inspected and cleaned free of charge as needed. Our contract also states the same. I called in February 2024 and was instructed there is now a $50 fee for them to come out and clean the gutters. I received no communication about a change in contract. Asked to speak with manager and told they would call back within 72 hours. Manager never called back. It is now March 2024. Called back and told the fee is not manufacturer fee but a franchise fee. That is not the case. Fee was imposed by Gutter Helmet company not the individual franchises. They do not honor warranty or contract, even if you purchased through Costco.
Elizabeth
GBNew Harry Helmet Gutter Guards I called Harry Helmet and the sales rep was so fantastic. I explained that I did my research and found that other companies were not good quality. We put Harry Helmet and it poured the next day. WOW I was so impressed how they performed ..........The crew that came was exceptional! Best price and warranty!!!!! 10 stars............
Robert Strausberg
GBThis company told us we would have free… This company told us we would have free cleaning and inspection of our gutters. All of a sudden I am being told it is no longer free and it is $50 due to increase in labor costs. THIS IS NOT RIGHT!