I was thoroughly impressed by both the… I was thoroughly impressed by both the design and the quality of the work completed. The transformation of the previously small space into a generously sized bedroom, coupled with a spacious ensuite, exceeded my expectations. The meticulous attention to detail and the exceptional craftsmanship have turned a unused loftspace area into a luxurious and expansive living space.

Loft conversion We are really happy with the loft conversion that Touchstone have undertaken for us. They provided helpful/practical advice during the design phase (including on how to accommodate the new stairs to the loft without eating into our existing third bedroom/nursery) and have created a lovely, bright new master bedroom with en-suite. We were also particularly impressed that the build was completed on time (as we were expecting our second child so this was particularly important to us). Thanks to Paul, Sarah, Mantas and the team.

I had a disastrous experience with… I had a disastrous experience with Touchstone Lofts and would strongly advise against hiring them for any renovation projects. From start to finish, the process was filled with incompetence, deceit, and exorbitant charges. Firstly, the quality of workmanship was appalling. Tiles were broken and dropped throughout the project, leaving me with a mess to clean up. The owner, Paul, was extremely abrupt and demanded cash payments, which seemed suspicious to us. Furthermore, he charged exorbitant amounts of interest on late payments, even by one day, which only added insult to injury. One of the most outrageous instances was when Paul quoted for one small skip, which was in the contract, but ended up charging an extra £2k for the four larger skips which he obviously knew we needed given the size of the job, it was just an excuse to further over-charge with extras. This kind of outrageous price gouging is both unethical and unacceptable. Paul consistently misled and misquoted us, promising certain services and prices that were not delivered, such as painting and laying the flooring. I felt utterly taken advantage of by his underhanded tactics. The whole project, and even the ensuite bathroom he got his sub-contractors to work on was a disaster. The toilet had a loose fitting and the taps were of incredibly cheap and poor quality. It is clear to me that Paul's insistence on cash payments stems from a desire for tax advantages. This manoeuvre is highly suspicious and suggests dishonest practices within the company. What [REDACTED BY REQUEST OF TRUSTPILOT AFTER COMPLAINT FROM TOUCHSTONE LOFTS] and Google, he even had the audacity to boast to us about it! These reviews were clearly not true and only served to deceive potential customers. Overall, my experience with Touchstone Lofts was a nightmare. I regret ever hiring them and urge others to look elsewhere for their loft conversion or any other building needs. The quality of their work is unbelievably poor, the charges are exorbitant, and the company's integrity is severely lacking. Avoid Touchstone Lofts at all costs.

The end result was stunning We are absolutely delighted with the final product, Paul and his team came up with some very clever architectural touches that makes the loft really stand out! It’s transformed the way we live!

I’m really happy with our loft… I’m really happy with our loft conversion. From the initial contact right the way through to completion Touchstone were great. I’m very impressed with their workmanship and the team of tradesmen were very professional and polite to us. I would highly recommend Touchstone Lofts if you are considering having a loft conversion.