I called Mango customer support first. I called Mango customer support first. They took my order number, email address, and phone number - and said they would verify my purchase and get back with me via email. My units had come without the power cords to plug into the wall outlet - to charge as needed. Customer service came through. They got the cords to me. I’m very happy about that. They were also good at communicating via email.

Mango Power Review After applying for a refund from Mango Power I was offered an alternative product but this not suit my needs so I asked the company to proceed with the refund. Unfortunately I messed up and got a number wrong on my Iban. This meant my refund had disappeared into the ether which was quite stressful as in effect I had lost it. After many emails Mango Power managed to retrieve the funds and after double checking all the details carefully refunded the monies to my bank account. I was very grateful to Mango Power for their excellent communications as what was essentially my mistake. Great service that went above and beyond. Thank You Vevina your a star.

choosing between Union and E units at… choosing between Union and E units at the very start of the company start up was clumsy at best since the pros and cons of each were vague. Since it has now cleared up with precise descriptions the choice could have been wiser. The one possible strong point for Union is its ability to be wired into the home for total house backup, at some expense. By contrast E offers that too and with some more advantages.

Mango Power E problem resolution. Professionalism, knowledge and Great Customer Service provided by Ms Vevina was wonderful. She did on line trouble shooting on my device, in no time I returned my device and had the new replacement delivered to my home!! Thank You Vevina for all the help and immediate resolution! Very much Appreciated.

So far customer service has answered… So far customer service has answered all of the questions I have asked. They sims to be there with the support needed. Thanks.