Happy in San Jose
GBWe would use them again for future requirements. Good help selecting carpeting, installation was fast and the end result looks good
Sha-Li Chi and Jason Wang
GBReally Excellent - Highly Recommended From the beginning to the end of the project we always received the best customer service from Ron, John, Monica, Stefy, and everyone else at Signature Carpet One Fremont, The work done by Fernando, Mike, and their other colleagues were excellent - all of them were very skilled and had great, sincere attitudes. Everyone under John's supervision was able to complete their work on schedule as promised and also meet our high requirement standard. We highly recommend everyone to use Signature Carpet One Fremont for your future flooring needs.
Scott Dubin
GBNice people. Need better organization and customer service I'm a commercial customer with the potential to offer future business. Looking to replace the break room and bathroom floor in my Distribution Center. Initial contact was fine, but took forever to get a quote. Finally got quote for break room but there were problems with the bathroom quote which required followup. Had to reach out to the sales rep three weeks later, who apparently "misplaced my file", but still did not have the bathroom quote. Behind schedule so agreed to get the break room done and worry about the bathroom later. Installers showed up as scheduled but needed additional supplies and claimed they's be back later in the day. They did not return that day, did not call and then showed up the next day. They finished the job and left without talking to me. Installation was fine but communication was not. Never heard back about the bathroom and have now moved on to another contractor. Not the way to develop new business. Three stars for the quality of work and product, but service issues were a major issue.
Josh Peterson
GBHave always had a good experience and… Have always had a good experience and good customer service from them and prices were fair too.
Karen Bresler
GBRefinished our floors. We were very satisfied on the work that Carpet One did. Our floors turned out beautiful! Karen & Ted Bresler