It was not a less than stellar… It was not a less than stellar experience, but having to poke around to find the exact product desired, among a few "same-but-different" items, was a very minor matter. Otherwise, product ordered and received in a timely fashion, all good. Next month we'll see how the testing process goes as we return home....

Ok this is actually my second review Ok this is actually my second review. My first one I gave 1 star because the delivery for overnight took 3 days. Company reached out after my review so when family became in need of rapid tests I decided to give it another try. This time overnight happened and very satisfied. The first delivery was during holiday and Covid extremely out of control. Since they were the ones I could find rapid tests through that would overnight I will use again until pharmacies get stock again!

Had a concern after reading your instructions for the Lucira self test… Had a concern after reading your instructions to the Lucira Self Test . Was not clear whether or not a telehealth system was available for the test. Scheduled and went through an online meeting with customer service representative. Covered the subject and gave me the options I had to clear my concerns.

We had some issues at the beginning due… We had some issues at the beginning due to a mismatch of our needs and what they were offering. They came up with a compromise solution and eventually a real solution. The CEO stayed in touch and set us up with a staffer to look after our needs. We are not a huge client but they came through and now we have a good testing solution.

Not happy that shipping is with FedEx and so SLOW Not happy that shipping is so SLOW. Seems like you’ve switched recently to FedEx, which is unequivocally the *worst* carrier out there. This definitely changes my view on Meenta. Once I see FedEx, I’m out. Meenta used to get Covid testing kits out much faster, when 2 day shipping was offered. Now there is only standard shipping, which takes a WEEK, or next day, which costs and additional 20%!! This time, as my household falls like dominoes, I really needed this kits faster. But not an extra $80 faster. BOO. Bring back 2 day shipping with a better carrier.