$35 dollars for shipping? $35 dollars for shipping?! Also, tried to reach customer service and never reached anyone to provide me CPT codes and EIN for insurance reimbursement. I would not buy here again. ETA: I did receive a reply below that's not entirely helpful. If Meento.io has a CPT code and an EIN (most businesses have a tax ID number) I can handle reimbursement myself. Receiving those would be helpful.

Diana and Karen have been fabulous to… Diana and Karen have been fabulous to work closely with us on logistics, cost and shipping. They are knowledgeable and have also helped us with guidance on how best to use the tests.

We had some issues at the beginning due… We had some issues at the beginning due to a mismatch of our needs and what they were offering. They came up with a compromise solution and eventually a real solution. The CEO stayed in touch and set us up with a staffer to look after our needs. We are not a huge client but they came through and now we have a good testing solution.

My son is a competitive fencer and… My son is a competitive fencer and travels the world for to compete for the USA. He uses the Lucira good for travel product for the past year and it's excellent! Results come quickly and it passes the airport regulations with no problems. We are loyal customers! We wish we could get more discounts.

I still haven’t received my kit I still haven’t received my kit, one week late and much too late for my trip! Why are these shipped by USPS when so time sensitive? I will never order again from your company nor recommend to others, including the organization that recommended your product