Good offering but complex processes Overall experience has been positive. Deducting one star for slow response times from support (no phone number) and prescription approval renewals (have had to follow up on pending items to see them completed). The process of intake, labs, telehealth, orders, and support are not intuitive and take place across several different platforms. Confusing to say the least. That being said, I do trust that the product is high quality and I'm seeing results. I am happy I found them and now that I understand the process working with them has been smooth.

Poor customer service The consultation and ordering was very user friendly and quick. However after I received the medication and had questions there is no one to speak to. Its difficult to go back and forth via text when the person on the other end doesn’t understand the question. I never really got my questions answered. Poor customer service.

Amazing telehealth Amazing telehealth. Communicative, reasonable prices and quality products. They also have a large variety of health supplements many health spas don’t have. Customer for life here…

I have had a great experience with VV I have had a great experience with VV. From the consult, to the customer services, ordering, pricing, shipping etc. I am very happy with my choice! My only complaint would be that I did not keep the text with the dosage information on it because I didn't realize I would need it. I received my medication and the medication packaging was wet from the cold packs in the shipping therefore it was hard to read. I was not confident in how I was reading it so I wish my information was on my Client Portal on the website so that I could reference dosage and titration scheduling. Other than that, I am loving VV and enjoying this process. :)

Great company I’ve been using Valhalla about 8 mos. Tirzepatide. I believe they have best prices out there. They grew very fast, but I’ve had no issues when I text an issue or reach out, someone always gets back to pretty quickly. I’ve been really happy with this company!