Patty
GBTruview did a great job putting in my… Truview did a great job putting in my windows they were neat efficient and friendly. They went above and beyond. they even touched up the caulking on two Windows that I had bought before from another company. their price beat the other companies that I got bids from. My Milgard windows keep the noise out. I highly recommend anyone use this company and have already told people about true view windows
Toni
GBExcellect company to work with. True View gave us a quote sometime in January but we had a couple hefty expenses come up and weren't able to schedule at that time. When we were able to schedule several months later, True View honored their original quote (that included a discount!) and scheduled our patio door frame repair immediately. They had to reschedule for a couple weeks later due to a part supply issue, but came out immediately once the part arrived. The installers were professional, friendly and efficient - had our door frame fixed within a couple hours. Patio door now slides easily and we are totally satisfied with the end product. Thank you True View Windows!
Mark G
GBJob well done for a good price It took a while to get the windows due to all the supply chain challenges but the installation team (all 9 of them) did a fantastic job when they finally arrived. I chose a cutout option on the stucco for a cleaner less bulky look. The stucco repair provided was good and touch up was quickly addressed for areas I found that were missed. If you do the stucco cutout option, know that you will need to caulk, prime and paint about 2 weeks after the stucco repair is completed.
Lori McCall
GBNOT INSTALLED CORRECTLY We hired True View to replace all of our windows. Two years later, windows began to leak. Called True View and after 10 days and 3 messages, Annaliese told me we did NOT have a warranty. Then she was rude about how long it took to answer my calls. I immediately asked for a manager. I spoke to Rhika, Vince, Ryan, and finally the store manager, Troy, and suddenly they found our warranty. They scheduled an appt to come to look, then canceled the night before, Scheduled again, and then didn't show. I called back, but we were not on the schedule, surprise! When the guys finally came out and took the trim apart, the windows were not installed correctly! They realized they came with the wrong color trim, so an hour back to Phoenix and an hour back to our house. The job took another complete day. Both managers, of the store and install called, and I explained that the caulk was not right and that their guys accidentally took our broom and dustpan. They both said they would get the caulk and the broom corrected, That was February 16th, not a word since. We also used True View for our glass shower door. We wanted to like and support this company but after poor installation, years of wasted utilities slipping through the windows, tons of calls, aggravation, missed appointments, and lack of planning on their end, I'm gonna say we will not be using or recommending True View.
Sue
GBCompetitive pricing Competitive pricing. Very helpful scheduler. Supply chain issues meant we had to wait a while to get the window, but the installer did a beautiful job. You'd ever know it was a replacement. Will definitely use them again if a baseball breaks another window!