NOT INSTALLED CORRECTLY We hired True View to replace all of our windows. Two years later, windows began to leak. Called True View and after 10 days and 3 messages, Annaliese told me we did NOT have a warranty. Then she was rude about how long it took to answer my calls. I immediately asked for a manager. I spoke to Rhika, Vince, Ryan, and finally the store manager, Troy, and suddenly they found our warranty. They scheduled an appt to come to look, then canceled the night before, Scheduled again, and then didn't show. I called back, but we were not on the schedule, surprise! When the guys finally came out and took the trim apart, the windows were not installed correctly! They realized they came with the wrong color trim, so an hour back to Phoenix and an hour back to our house. The job took another complete day. Both managers, of the store and install called, and I explained that the caulk was not right and that their guys accidentally took our broom and dustpan. They both said they would get the caulk and the broom corrected, That was February 16th, not a word since. We also used True View for our glass shower door. We wanted to like and support this company but after poor installation, years of wasted utilities slipping through the windows, tons of calls, aggravation, missed appointments, and lack of planning on their end, I'm gonna say we will not be using or recommending True View.

Great Crew for a large glass replacement job… We had MANY dual pane window glass replacements done. The crew (Bob, Victor, Brody, Ethan and Dylan) were professional, neat, on time, and courteous. They worked very well together as a team and finished my large job in a very timely manner. Highly recommend this company. Very responsive with calls, emails, estimates, and all correspondences.

A new friend at True View!! Our non-profit ministry needed a window repaired asap! We called True View Glass and the next business day they replaced the broken window pane. We want to say "thank you" to Leon P. for your professional service, and you showed genuine interest in our work. You were so kind to our staff and in the future when we need emergency glass repair we will call you.

Beautiful windows We just got the bronze aluminum Milgard windows installed in our house and they are beautiful! True View was great. Our salesman, Chad, was nothing but helpful and communicative. Windows took 12-16 weeks to come in, but they did a great job installing. We are so happy with them that we are now getting exterior doors!

Overall not satisfied Salesperson sold me on vinyl windows without warning me about how much they would warp. The warping requires recaulking and paint touch up. They came out and recaulked but did not paint touch up. I had to paint it. Now the windows are warping again causing gaps and its only been a few months. Additionally, the install was brutal for my interior causing cracks in my drywall and requiring repainting which they won't do. They hung my picture window crooked. The two sliding doorframes hang down below my floorline outside. I contacted trueview with my complaints and was told there is nothing they can do. I cannot recommend trueview