A brilliant experience everything… A brilliant experience everything worked out fine and delivered safely and on time.

I've amended my rating as they have… I've amended my rating as they have responded to my last post and apologised and taking steps to remedy the situation re my order etc. They have admitted they are struggling to meet the demand for their products. I am willing to be patient for now knowing that is the case.

Super addition to industrial model scene… Received my model kit from Modelux promptly with Royal Mail after ordering.Very pleased with the quality and detail of kit .Instructions for assembly are minimal but clear ,not a beginners kit of choice.Overall very impressed ,highly recommended.

ordered from ebay along with a lot more… ordered from ebay along with a lot more modelux kits from various places. the one kit i ordered from Mitchell wood had parts missing. got ignored started a dispute, still got ignored. left neg feedback, Toby from Mitchell wood then claimed to have refunded and sent a new kit via the ebay feedback system! this was absolute BS so i am still without what i paid for so sent that back along with all the other kits i purchased from various sellers and wont be buying from modelux again, which is a shame but i cant afford to throw money away.

long time to despatch/bits missing long time to despatch, I received an email a week later to say they forgot to despatch and that it would be done that day (according to postage sticker it took another week after that) one of the kits I finally received had parts missing, I emailed them by replying to the same person (Toby Wood) who emailed me to say that parts were missing. it'd been over 10 days and I've had no reply. terrible service