Awful!! Awful!!! As other reviews have said, their sizing is a joke. Ordered 3 bras 40C - waited 7 weeks for delivery and they look like they’d fit a 12 year old. ‘Customer service’ said they could refund 25%! Huh? Or send back to VietNam myself and pay $20-30 return shipping.

Oh how I wish I was aware of trustpilot… Oh how I wish I was aware of trustpilot before purchasing two bras from Katycharm. I too waited over a month to receive them and then they were not close to the size I needed and what was suppose to be shipped to me according to their size chart. I received this as their policy to return the items. If I had known they were made in ASIA I would never have purchased them. According to our policy, the return policy will only apply to damaged items or products with manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition. Moreover, the package will have to be returned to our warehouse in Asia so it will cost an expensive postage (about $20-$30) to return. Therefore, please get back to us with the required information so we can support you with a suitable solution

Bras from KatyCharm I ordered two bras from KatyCharm in my usual size. They are so missized all the way around. I have contacted them explaining the sizing issue. They do not accept returns except for damaged goods. Their reply stated: "It depends on customers' body shape so kindly accept that it cannot fit all customers well." When you order the size you normally wear that should not be an issue! Their statement about not fitting all body shapes is ridiculous.

No delivery Reading all the reviews I'm convinced this company is a sham. I ordered bras like you guys. It is now a month and no items have been delivered. I've been in contact with them per email. Giving me a run around the shipment has been delayed, due to too many orders. Calling it a back up . Report them to better business bureau, call your bank for investigation. They took my money out before item has been delivered. We all need to bond together and stop those companies. FBI should look in to this.

Worst company ever Worst company ever. No packing slip, no labels, bras stuffed in an envelope without anything saying where it had come from. Size is so off one wonders how they sized them. Don’t waste your money, they refuse to give refunds so please believe me, buy elseware, not from this company