Mrs Karen Martyn
GBI wish I had seen the reviews before I… I wish I had seen the reviews before I ordered ! I was conned by the advertising and have got stung go £49, they told me to return once I’d received the trays, they took 2 weeks to arrive and guess what they won’t refund ! The only thing I can get out of this is at least I’m not the only one dragged in with the false advertising Let’s hope no one else does
Annette
GBFreshtray - scammers - steer clear Advertised 1 pack of trays for £4.95 on Facebook. No end total amount was shown. The following day I noticed I had been charged £49.00 for the item. Contacted Freshtray to cancel order & was told it had already been shipped! Contacted my bank to stop payment which they have done- I only paid for what I ordered. 1 month later 10 trays arrived!! This is after the cooling off period. Now they want me to send them back at a cost of £30 to the Netherlands or accept delivery and they have offered me 20% off so that I don’t have the hassle of returning them!! FRESHTRAY - steer clear of this company - complete scammers.
Annoyedcustomer
GBThere first advert pulls you in sounds… There first advert pulls you in sounds great till you order from first item on screen onefor £4.99 so I thought I would try them last page of ordering it advertised ten box’s for£49.00 I never went linear that couldn’t afford that amount any way ! Next morning £49.00 out of my bank !
Catherine McLaughlin
GBBunch of scammers!!! Bunch of scammers!!!! If, like me, you were taken in by their adverts on Facebook etc and ordered a pack at £4.90 then actually got charged £49, if you paid by credit card, raise a dispute with your credit card. I done it, was successful, thank god!! I am loving how Fresh Tray, again, are using a copy and paste job in their replies to the odd one or two on here - "If you really think that you can buy a 10-pack for £4.90 even though a 2-pack is £8.90 then please explain that to your creditcard provider. The total price was stated on the payment page multiple times, but you didn't read that. If it says 10-pack --> £4.90 PER PACK any rational person would understand that you won't get 10 pieces for £4.90. Please take this in mind before placing such a comment. Thanks!" My response to that would be "Any rational person would know a pack is more than one!! ie a wolf and a pack of wolves!! SCAMMERS!!
Mandy K
GBMISLEADING Just wish I had read the reviews before I purchased. Misleading ad, took longer to arrive than stated (I did not realise they were not in the UK)., had to buy alternative item in end. Have requested a return several times and still waiting - even though their website states 'Easy returns'