DebPD
GBNice duffel Nice duffel, lots of pockets, fast shipping.
Arielle Fisher
GBTerrible terrible customer service Terrible terrible customer service. I ordered 3 luggage sets (each with 1 large suitcase + 1 small/carry on suitcase). The three boxes arrived completely damaged and partially opened. I emailed them right away, alerting them of the situation. They didn't seem to care and have still not helped me reach a resolution. They want me to pay for the shipping of the three large damaged boxes back to them. I would never buy anything from Delsey again. I should have checked the reviews before purchasing from them.
Cynthia
GBAt this point At this point, I have received my luggage. It is beautiful and can’t wait to use it in July.
Nadia Echiguer
GBvery bad after sale service I bought a delsey suitcase one year ago and I hardly used it . I live in London After one of my travel I found the stitches linking the zip to the suitcase broken. When I contacted delsey they asked me to send them the suitcase by post, instead of dropping it to a retail point in London. They are basically making the return and repair impossible for anyone not living in france. I don't recommend it go for a more international brand
Ivy
ESDelsey charged me and never shipped the bag. After 6 attempts to contact Delsey regarding my PAID, but NOT SHIPPED order DWUS0000219674 I still have no reply. I have contacted UPS regarding the tracking number 1Z9Y922F030037 and was informed that the shipper (YOU) have never provided package for shipping to UPS after creating label. Delsey charged me and never shipped the bag. User's recommendation: don't buy from Delsey website.