Barbara
GBWebste easy to negotiate Webste easy to negotiate. My order arrived in a timely fashion and I am pleased with this Delsey product!
Myrtle Moore
GBBon Voyage The set arrived like lightning. I'm taking this as a good omen for all of our future trips. It is also beautiful. I went over all of it to ensure I wouldn't have to return it. Sturdy fabric, all the wheels were secure and functioning, and zippers were good to go. It's also attractive in the green and will be distinct on the conveyer belt. Each is also roomy and light weight. Couldn't be happier. Happy traveling.
Anne
GBMy Delsey 25” Aero had a wheel break… My Delsey 25” Aero had a wheel break the very first time I used the suitcase. I have reached out to Delsey numerous times and have made no progress. Their customer service is terrible and I won’t purchase anything from them again.
Diane
GBPackage not received I never received the package and have twice asked for a refund.
sam djafari
GBNo refund I bought two luggages, but it got arrived late so I bought another set of luggage and without opening the shipping package I returned the luggages to Delsey return department. It’s been more than 2 months I am following up with them to refund but I just got one of luggages refunded. Horrible customer service!! You have to pay for the return shipment if you wanna return and they won’t return the money regardless of multiple time of follow ups, emails and submitting the feedback form from their website. But no refund yet. Very frustrating