Solid from website to my hand, top shelf As I shopped for the product, I kept returning to the Den website. Descriptions are clear, lots of good information, very good value. Ordering is simple, terms are straightforward. I had special shipping instructions, followed perfectly. Secure packaging. The trap is well machined, fits tight, and is nicely finished. The hand-feel has heft and is of quality. Extra care at every step. Thanks.

Very nice quality item and excellent… Very nice quality item and excellent customer service. Prompt responses to questions. Would highly recommend.

Customer service Long story short, Armory Den has the absolute best customer service ever! I made a mess of not one, but two orders (completely my fault), they worked with me and fixed the whole thing, got back to me very quickly even on a Sunday! Will definitely be directing as much buisness as I can towards them. Also, the machine work and quality of their products are top notch, great company.

Outstanding on all fronts Great company! I am 110% satisfied with my experience. The ordering process was easy and secure. The package arrived 3 days early by USPS. The product was extremely well-packaged: outer bubble envelope, inner bubble wrap, a box, and the individual pieces were separated and secured within holes in foam material. The trap itself is very well constructed as advertised. I’m glad I paid the extra $$ for a high quality product rather than risk with a random internet company just out for sales. Also customer service responds within hours and is extremely responsive—they have actual humans interacting with you! Will use again. Thx!

custumer of Armory Den for life. where do i start, well for one thing these people have custumer service covered on a legit level. the best hands down communication with me then any company has ever had. up until my first purchase amazon had that on lock. but Armory Den has them beat. And if your skeptical of the quality of material or machining. one time is all it will take for you to truely trust that every single purchase you make with them will be the best you can buy. The best business and people you will ever spend money with. I am a customer for life and that is a fact! truely greatful for a business that actually cares about the people they do business with. thanks yall god bless you!! Adam Carruth