Mike
GBGreat customer service I think of all the online retailers I have dealt with, these guys are truly set up for great customer service. They have gone way out of their way to make this buying experience more than great. Quick response to the needs of customers are rare today. Thank you for doing what other online realtors have just forgot to do. Taking care of the customer.
Shane Bohlsen
GBThank you Worked great once I used it correct lol.
aaron branson
GBOUTSTANDING service Had a few issues with my mst jig cap. Customer service immediately sent me an rma label and sent the proper jig cap, PDQ, I might add. Despite a few mistakes, I am very pleased with how prompt they were to make it right. Definitely looking to purchase again in the future
Andy
GBMy name is Andy from Tn My name is Andy from Tn. I have order things forever and often wonderd about the Reviews people put and what they say about a company as GOD as my witness this company is great if I emailed them I had a response in no time I order 3 and had a 10% coupon that night they honored and had money back on my card the next day!!! When I told my buddy he said now that's a company you can trust and I 100%agree and trust me theres not many of them out there anymore like this one.If your on the line about ordering from them I promise you you wont regret it Andy from Tn A REAL PERSON thanks again Armory Den I wish you and your company all the BEST!!!...
Brad
GBCustomer Service This review is not about the products from Armory Den but on their lack of Customer Service. Based on the reviews I've read and the description of their products, I look forward to one day using their products. I have submitted four different messages through their website and have responded to three of their computer generated emails. After several emails requesting information about creating an account and veteran's discounts, I still have not received a response from Customer Service. With no response from Customer Service I decided to go ahead and order the products I wanted. I selected the items from their website, placed them in my basket and proceeded to checkout. At checkout, I received a notice that my profile had been placed on a restricted list and I was unable to place a new order. Shortly after that message, I received an email stating I was only a click away from completing my order and in fact they provided me a Coupon Code for a 5% discount. Again I attempted to complete my order and again I received the same notice concerning the list I am on. To top it off yesterday I received an email from Armory Den, an advertisement for their newly released Thread Protectors. Based on the reviews I have seen on Trustpilot, I hope this gets the attention of a Customer Service Representative at Armory Den. I look forward to a conversation with them via email or phone with the sole purpose of completing my order. Very Respectfully Brad