Marie
CAUnfortunate waste of time, money, energy I feel duped!! I ordered two pairs of shoes from Dwarves in my usual size. When they arrived, they were DRASTICALLY too small. Customer Service kindly directed me towards the return protocol. However, returns to China from Canada cost $150!!!!!! When I noted this to Customer Service, I was then provided an alternate US return address. This cost me $50 to return. Refunds are then subject to an additional $28USD. I went ahead and exchanged one pair and returned the other to the US address a couple weeks ago. I have not yet received the return fare, but *have* received the "new pair" in a supposedly larger size. Dude, they are the same pair of too-small shoes. I'm obviously not going to bother returning them AGAIN for ANOTHER $50. Overall BRUTAL experience. That said, the customer service person I spoke to was nice and helpful. But that in no way makes up for being f****** robbed. The shoes themselves were nice, so this is all a denged shame!
Melanie Allegra
GBSo happy with my beautiful RED… So happy with my beautiful RED maryjanes!! They are perfect to pop any outfit 🥰and a comfortable heel height too
Giedrius Stankevichius
LTI bought slippers here as a gift for my… I bought slippers here as a gift for my dear mother. The quality of the footwear is decent, I liked the appearance, but for some reason, my mom wasn't very thrilled, although the slippers turned out to be comfortable.
Anna Parkhomenko
UAGot my boots Got my boots. Very happy. Good quality, exactly what I wanted. I wish the delivery was faster, but otherwise it's all good.
Kathleen Neal
GBI love the shoes I love the shoes! Unusual, well-fitting, and comfortable. Excellent customer service! I will do business with Dwarves again soon.