We received our tables and chairs 4… We received our tables and chairs 4 days late, after one of our pallets was lost at the San Leandro Shipping Terminal. When our delivery finally did arrive, one of our chairs was significantly damaged, and we had to order a new one. I think much of this was under management by the shipping company Ward TLC, but I think Superior could take more ownership of their products as they are en route to the customer. I had countless people over a four day span tell me they would call/email me back, but no one ever did until the very end of the process. Just poor follow up and project management. The chairs do look great outside our restaurant, but the service was poor, and it took more effort and follow through on our end to actually receive the chairs. If we hadn't been so pushy, who knows what might have happened.

The ordering process was very smooth … The ordering process was very smooth and the representatives were responsive and helpful. The delivery window was very large (11am-4pm) and the delivery driver refused to bring the 50 stools down to my establishment- all they would do was load them off the truck. I was by myself and had to carry all of them down several flights of stairs. I paid several hundred dollars to have them delivered, so this was disappointing.

Great staff and quality of product! Working with Superior Seating was a pleasure. Their sales reps are very responsive and easy to work with. Their booths are highly customizable, very well made and well priced. Thank you especially to Jane Petrillo and Veronica S. Everything turned out even better looking than expected! I highly recommend this company, and I look forward to using them in future projects.

My order consisted of 12 reclaimed wood … My order consisted of 12 reclaimed wood table tops . Pros; They are great, well crafted and add to the appearance of the restaurant. Cons; no hardware included (my bad) I should of asked, being reclaimed, sanded I didn't think there would be such deep divots in the wood.Food particles will get in and be difficult to clean. need to find a soft brush or other to prevent. These are heavy tables if in a spot that you pull tables together for larger groups be prepared. All said I am happy with my purchase

Beautiful custom oak table tops I ordered custom table tops for my restaurant. They're beautiful and were packaged well for a safe delivery. I ordered some more because I'm really happy with them. My only complaint is that they advertise a two week lead time and both orders have taken four weeks.