Nicole Black
GBExcellent chair and excellent customer… Excellent chair and excellent customer service. Really appreciated the salesman’s help in selecting the best chair for our needs. When the chair arrived and was set up, a couple minor things weren’t quite right - probable shipping damage (tiny cut in leather). They were courteous, efficient, and helpful. A couple new parts were ordered, a repair team dispatched and all taken care of. Very pleased.
John Gunther
GBBought a refurbished M888 Bought a refurbished M888 and after a week of use a couple of air hoses came off, called customer service and they were very helpful but due to covid and limited work force it took a while for repairs. I enjoy my chair and happy of purchase. Seems to be well constructed and is nice looking that can be close to a wall and fully operational.
Consumer
GBVery smooth process, most competetive price Very smooth process. Set an appt, tested a few of the chairs I had been researching (which they have in their showroom), got a great deal for the chair I liked and it was delivered in a week. They offered to come build/install but found a video and put it together in 30 min myself. They still offer to come out to walk us through so customer service has been great so far. Hoping it lasts as long as my previous chair that had no problems in over 10+ years. Recommend anyone looking for a chair locally to go by their showroom.
Anny Cheng
GBYunior is the best store boss I have… Yunior is the best store boss I have ever met. He cares about customers' experience and feedback before and after buying. He followed up and resolved any issues or concerns that customers have. I have an excellent buying experience here. If you want to get best fit massage chair, here is your best choice!!!
Jonathan Linder
GBRun don't walk to deal with these vendors! Everything about the experience was 5 star. Sophie was thoroughly patient and knowledgeable and made sure that I got exactly what I wanted for amazingly what I wanted to spend. The unit arrived promptly. There was slight damage from shipping that was immediately resolved. I feel very secure with the 5 year full parts and service warranty.