Very smooth process, most competetive price Very smooth process. Set an appt, tested a few of the chairs I had been researching (which they have in their showroom), got a great deal for the chair I liked and it was delivered in a week. They offered to come build/install but found a video and put it together in 30 min myself. They still offer to come out to walk us through so customer service has been great so far. Hoping it lasts as long as my previous chair that had no problems in over 10+ years. Recommend anyone looking for a chair locally to go by their showroom.

I'm in Massage Chair Heaven on cloud 9 Just like the company's name, I'm in Massage chair heaven. Junior was excellent to work with. He is the owner of this company. What he said would happen, happened. It arrived when he said it would. His wife was also a pleasure to deal with. If you want a heavenly back massage chair, Osaki Dual Max is what I bought. Look no further than Massage Chair Heaven. Thank you Junior, I feel 10 years younger, no make that 15 John Scott, from Northwest Washington.

Excellent service Yunior was so helpful in making our decision on which chair was best for us. He met us at his store and spent several hours with us, never rushing us at all. Furthermore he followed up with us afterwards to make sure we received our chair and that we were completely satisfied. Customer service he provided is super.

Great customer service which makes for a great buying experience. What made my experience great was working with Junior, who happens to be the owner of the company I bought the massage chair from (Massage Chair Heaven). He listened to my wants and needs and asked me how much was I looking to spend. And then he gave me a few choices. Then I was asking him about the Osaki OS-Pro Ai Series DuoMax 4d and he was very knowledgeable with that and every massage chair mentioned. He let me make my own decisions with no pressure from him. I was able to call him back several times, which made me feel comfortable and made this whole experience a good one. Buying the Osaki OS-Pro Ai Series DuoMax 4d has been a good health investment for me. It's really helped me out with my back pain. I truly believe in a good customer service experience, and that's what I received.

Our experience with Massage Chair… Our experience with Massage Chair Heaven was excellent. The customer service person was very helpful and we received our chair when promised which was the Circ+ chair. The chair itself gives a very good upper and lower back massage for it's small footprint which was important.