Do Not Buy!! Contacted company 15mins after ordering to cancel after reading consumer experience. All emails in broken English, can't cancel, no time of delivery etc initially. It did however arrive promptly, it does go back to docking station on first few times . However, just doesn't really pick anything up. Partner has been funny to watch going round house watching it for first 40mins 😆🙄....however this hasnt been £188 funny. It can never go into Robot Wars, as is an infant robot. DO NOT BUY !!.

Fraud company! Fraud company! They seem to deliver a replica of the more known Liectroux brand. Product (robot vacuum cleaner) was working ok for a couple of months, but when it stopped vacuuming (while still moving around), problem started. Their so-called servicedesk sends you standard nonsense emails, no support given what so ever.

Amazing choice Amazing choice! I'm always happy when a product exceeds my expectations. After using this robot vacuum, I can save a lot of time cleaning my house!

Warning scam company. Warning scam company. I ordered a robot but decided to cancel after reading the reviews on trust pilot. Litroux would not cancel the order but the tracking number they sent didn't work. I then contacted them again and again and received emails that weren't even written in correct English. I retracted my payment through the Bank and then Klarna got involved. Not much success there either and they want to charge me a fee, although my problem is not sorted.Litroux now say they will deduct 40€ but have not even acknowledged the return of the item, which I refused to sign for on delivery. I will never use Klarna again and certainly won't use Litroux as they don't even have an imprint on their webpage. They are simply after your money.

Spijt niet doen - malafide Spijt, want van kinderen een andere cadeau gekregen en dus retour. Nu wil ik retourneren, moet ik naar China sturen, terwijl product uit Duitsland verzonden wordt. Krijg ik dit antwoord:Dear Customer There is no problem with our products, the quality is very good. Please rest assured that your transaction will be protected. Returns are a hassle as you will need to send the product back to China and none of us want that to happen. Please note: If returning a product 1.We do not provide return labels; 2, Our return address is not the address on the parcel, we only accept the return address we provide; we can't receive the parcel if you return it to any other address other than the one we provide, then, all the loss will be borne by the buyer. Please do not return the goods without permission. 3、You need to send the product back to China. You will need to pay the return shipping fee, customs clearance fee and import country tax; 4. We are not responsible if the parcel is lost in transit or returned for other reasons (such as stuck in customs); In this case, how about we offer a 5% discount on your order so you can keep it? We look forward to hearing from you. Best Regards, Cheers, Cindy LITROUX SALES TEAM