Andy Coleman
GBGia has been awesome! Gia has been my savior with using this company. She is extremely responsive and helpful. Without her, I probably would not have continued using this company because the other customer service emails have been non-responsive. I do hope in the future they can update some of their inner systems. It seems very inefficient in this day and age for service teams to have to email you invoices, tracking numbers etc. This should all be embedded into the experience and automatically be able to access through the portal. The shipping is also a bit all over the place. They tag the shipping cost on and then bill you. You cannot see the shipping cost when you check out. The shipping prices are a bit outrageous. Plan to have an additional 1/3 of your bill tagged on for shipping. Overall, the candy is great and Gia has been wonderful.
michelle larned
GBmany items i wanted were not in stock many items i wanted were not in stock, not in quantities i needed or you simply do not carry. dissapointed
JOSEPH Danhof
GBgreat costumer service great costumer service. Huge selection. timely deliveries. my only complaint would be that at time of check out you are not given the total weight of your order
Becky
GBBetsy Saccone Betsy Saccone has given me excellent customer service over the years. She is prompt in replying, always updates shipping for my order, and makes suggestions when an item has been discontinued.
Hutch
GBoverall good besides address editing. I enjoyed the experience but again it doesn't allow for me to adjust the information. I need to put it attention to Hutch Davis because the last order was sent to the wrong department.