LSO/ Lone Star Overnight

6500 River Place Blvd., 78730, Austin, United States
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1.15
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

0.00%

1

95.00%
About LSO/ Lone Star Overnight

LSO, Lone Star Overnight, is the leading regional package delivery company in Texas, Oklahoma, and Louisiana, providing Express next day 8:30a*, 10:30a, and 3pm delivery; Express 2nd day; and Ground 1-3 day. We provide same/better service at rates up to 40% less expensive that's easier to do business with, compared to FedEx or UPS. * to most areas

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Chelsea V
GB

Trash shipping service Trash shipping service, the tracking states they were “unable to locate” due to a “bad address” which is bs, there was nothing wrong about my address the driver/delivery person was either too lazy or too incompetent to deliver the package. I Sent multiple messages via the LSO website and I keep getting generic message stating they are working “diligently” to resolve my issue yet I have been emailing them for over a week and no issue has been resolved not to mention the damn customer service number they have on their website doesn’t even work! They are beyond garbage and I don’t know why they even exist I’m not even going to be ordering from the company anymore as long as they use this shipper.

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Michelle Sharp
GB

If there was a ZERO LSO WOULD GET THIS If there was a ZERO LSO WOULD GET THIS. NO RESPONSE AFTER 8 messages to them. It’s been 6 days in Nashville. NO WAY TO CHECK. NO WAY TO CONTACT. DO NOT USE ANY RETAIL ESTABLISHMENTS THAT USE THIS “COMPANY” HAVE tried calling… number is disconnected HAVE TRIED chat… number disconnected HAVE TRIED Yellow Pages….number is NOT LSO AWFUL TERRIBLE HORRIBLE COMPANY DO NOT USE

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marquisha jiles
GB

If I can put NO STARS I WILL If I can put NO STARS I WILL ! I had ordered from SHEIN like I normally Do And stayed home the day my package was suppose to be delivered I even had my WINDOW BLINDS OPEN ❗️they said they delivered my package and never did ! I contacted SHEIN and I couldn’t get my money back due to them saying I signed for the package when I never did ! I’m scared to even order online anymore cause idk if my package is going to go through them or NOT And it’s irritating. They have NO Number To contact them on I even sent an email and no one never reached out . I just hope these companies see these comments and DO NOT Use them . I believe it’s a Scam Delivery Service cause it’s just too ridiculous how many comments people are complaining about the SAME Issue

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David Brown
GB

Absurd This is a flawed company. The only thing worse than their customer service is the actual service they're supposed to provide. Upon tracking my package I discovered I was a closed business with no access. I am a residence with wide open access. It took 4 days of constant emails for them to update tracking to out for delivery. They failed to show once again. I offered many times to pick up package if they would give me a location to do so. No response to this no response to where package was no response to my concerns. How this company stays in business with such practices is beyond my comprehension. I rate them a one only because it's the lowest available review they are not worth one star. If this review seems only somewhat negative then I have failed on relaying my level of frustration with them

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John Shipley
GB

Ugh! Ugh! Watching the tracking on my package reminds me of playing pinball, but a lot less fun. It’s “out for delivery”, but then no, it moves farther away. Then, instead of going to the residential address, it seems to have gone to some business that was “closed”, and had “no access”. I alerted them to the error and resent them the address (even though the address they already had was correct). I even sent them a photo of the house. I’ve also sent them a Google Maps link to the exact location. Several days later, still nothing. The company’s email responses are formulaic assurances that my inquiry is “under research” and will receive the “highest priority”. Very clearly, the customer service rep has a readily available collection of stock replies tailored to increasingly irate inquiries. But, equally clearly, no action is ever actually taken. So yeah, I’ve pretty much given up hope that the package will arrive in my lifetime. Deliveries really don’t get much simpler than this one, folks, and they still can’t manage it.

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