Maksym Pozomin
GBShein order. They don't know how to deliver things Ordered something from Shein, they shipped the package using this LSO company. They misdelivered my package and when I contacted them they basically did nothing. The driver delivered the package to a maintenance room in the apartment complex instead of delivering to my apartment. Some of you may think, maybe I didn't specify the apartment number, but I did! If you can't find the right apartment, drop it off to the front office, but not to a maintenance door. They didn't apologize or offer any solution. All they did after I told them about the missing package was wishing me a good day and advising to contact the seller. The worst people ever.
John Shipley
GBUgh! Ugh! Watching the tracking on my package reminds me of playing pinball, but a lot less fun. It’s “out for delivery”, but then no, it moves farther away. Then, instead of going to the residential address, it seems to have gone to some business that was “closed”, and had “no access”. I alerted them to the error and resent them the address (even though the address they already had was correct). I even sent them a photo of the house. I’ve also sent them a Google Maps link to the exact location. Several days later, still nothing. The company’s email responses are formulaic assurances that my inquiry is “under research” and will receive the “highest priority”. Very clearly, the customer service rep has a readily available collection of stock replies tailored to increasingly irate inquiries. But, equally clearly, no action is ever actually taken. So yeah, I’ve pretty much given up hope that the package will arrive in my lifetime. Deliveries really don’t get much simpler than this one, folks, and they still can’t manage it.
Chelsea V
GBTrash shipping service Trash shipping service, the tracking states they were “unable to locate” due to a “bad address” which is bs, there was nothing wrong about my address the driver/delivery person was either too lazy or too incompetent to deliver the package. I Sent multiple messages via the LSO website and I keep getting generic message stating they are working “diligently” to resolve my issue yet I have been emailing them for over a week and no issue has been resolved not to mention the damn customer service number they have on their website doesn’t even work! They are beyond garbage and I don’t know why they even exist I’m not even going to be ordering from the company anymore as long as they use this shipper.
Tiffany Travis
GBWhy would the driver deliver the… Why would the driver deliver the package to the front of the leasing office. They were too lazy to deliver the package to my door. The leasing office was open and they still delivered the packages to the front of the door. I had to contact customer service to get the picture.
kevin
GBThese guys suck on every level from the CEO on down. These guys are a totally mismanaged and pitiful organization from the CEO on down. If they were a publicly traded company they would have been run out of business a long time ago. Apparently, and what their other reviews would indicate, a good number of LSO's employees are professional criminals, and thieves. I ordered an expensive bottle of perfume from ULTA for my 16 yr old daughter for Christmas when the package finally arrived on the the day after Christmas I immediately realised it had been opened and retaped with clear tape. sure enough her $180.00 bottle of perfume had been replaced with a pack of men's depends PEE PEE underwear. What a bunch of sick MF er's By the way the package was ordered on December 17th. The tracking information said the package was out for delivery on the 20th in Kansas City (in the metro where I am staying) but was never delivered until the 26th of December. These guys totally suck on every level!! Never use them EVER!!