Improved since covid I have used this many times to deliver cigarettes and alcohol to me while I was dealing with an injury and it has improved since covid clamp downs and depending on where you live or the local service people they partner with. When their own person was late or decided to not show I asked why when the store they are getting it from is opened for 24 hours why aren't you. They hand off to doordash so if I am too late in ordering I just use them or depending on who has a better prices

How these guys stay in business is… How these guys stay in business is beyond me. They ask for the delivery address right up front (Boca Raton , FL - not a remote area in the backwoods) - this is required to allow them to determine if they provide the service in the area of interest. So, I add an address, they confirm & present me with my options. I order a gift and set delivery. They CHARGE my credit card, reach out to the recipient, and schedule delivery. Then, AFTER the delivery was supposed to occur, they reach out to me, via text, and tell me the location is outside their delivery area. WHAT? THEY verified the delivery area (Boca Raton , FL)!! AND do you think they reached out to the recipient to let him know the delivery would not occur? NOPE!! HORRIBLE EXPERIENCE. Make me look like a schmuck when I was trying to do something nice. This company should be avoided.

Worst company experience. Never delivered. Scam? What the hell is this company?! They take your money. Then five things will be out of stock that were not listed as such. You will spend hours finding something that it is out of stock. Then there is No delivery info, no way to track it. They say it was delivered but it wasn’t and now won’t reply to my multiple emails. This was a gift so super awkward to have to ask the recipient if they got it and ask them to ask neighbors and doorman again. Worst service ever. Now they have taken my money and I don’t have anything to give my brother for his birthday. They won’t even reply to me. Quick to take your money but not quick to help or send the items it seems! Would not use them again. Wasted hours on this.

Idiot mean ignorant delivery The lady that delivered my 3rd order was an uncharming mean,nasty,argumentative sweetheart( because.i can not use foul language to explain her behavior I will keep it passive aggressive) so she was rude ,insulting,ignorant,nasty and pretty lowlife ,I will only say I wi never order from these people again unless they upgrade their standards in human resources.at first I loved this company, because my two prior orders the delivery people went beyond and above the call of duty. Since yesterday I am done because the delivery lady was starting arguments with my friends and as she left she got into an altercation because of her own behaviour and was screaming at a lady that has been my friend for almost a decade. I will not order from these people again unless this lady is terminated. They should implement some sort of test like personality test or some test that screens mental defiance and inability to control oneself thank you

Frustrating cigerette delivery Had use their service numerous times so decided use 10$ off coupon they locked my account spent two hrs trying send them identity verification only to be told my ID says underage I'm 42 tried again after account unlocked onky to have my coupon code switched to discount on another site placed an order at full price and canceled due to they wouldn't honor my coupon wich made total 14.95 at checkout then I was banned from site don't have coupons u don't wanna honor,this was after I sent my ID and last 4 my debit card to their support line they did anything they could to not honor my valid coupon cheap dirtbags and cuferettes are way over pricedpriced I was so mad punch whole in my tv