Stay away from this scambags If I can I would give 0 or even -20 to this BS company, they hire me to drive their load and then after I drove 70 miles I have been told that the load is canceled , they paid 150 dollars TRUCK ORDER NOT USED , I completely lost that day and spend 50 dollars for fuel to get to the pick up location. For a company like ARC best this is embarrassing. I would never work with this broker again . Popušite mi kurčinu svi koliko vas ima ,smrdljivci smrdljivi

Driver who was sent and made the load… Driver who was sent and made the load on time was suspended from duties because he did not answer the phone because he was driving a truck at that moment In this situation, the whole company was punished, so it was deprived of access to bid board In my opinion, people who work for Arcbest have a serious problem with people who speak in other languages In this situation, if you have such a problem, do not hesitate to report these complaints to EEOC .gov

Stay Away Used them multiple times. They are never on time (delayed 2 weeks!!!) and randomly hold your load hostage asking for upfront payment. They also tend to invoice your customer directly and incorrectly without you knowing. Expect to run damage control frequently with them. One pallet was off by 800lbs, extra charge was over $500 USD (once they picked it up and they refused to deliver until that was paid). You will always talk to a different person there and they will never help you.

NEGATIVE 5 STAR REVIEW NEGATIVE 5 STAR REVIEW: I would give a negative review if I could. I have been attempting resolve arcbest losing one of our shipments for over 2 months now. I have spoken with Monica multiple times who assured me the package would arrive. LIES. it never arrived, they tried to place blame on us and told us to file a claim. We filed a claim and it was denied. I replied and still received no response from them. We used their business over the course of 3 years and we will NEVER use them again. An absolute disgrace of a company that refuses to accept blame or accountability. I would not recommend them AT ALL.

CANNOT BE TRUSTED Told by company our shipment would arrive today & that we needed to be available at home to sign & accept the delivery. Their website also said today was delivery day. Their website indicated the package was at their destination site (2 miles from our home) yesterday. Took off work, rearranged schedules, etc. to be at home. Never heard from them. Called & they said they're too busy today and that it will take them another 5 days (total of 6 days) to deliver it 2 miles to our home after it arrived at their destination center a couple blocks away. Ridiculous! Will let the Amazon distributors know not to use this company and will share these reviews (which seem to be pretty terrible by the looks of it). Their website & telephone delivery date appointments or phone promises cannot be trusted & they are indifferent to any inconvenience or money this may cost you. Came here to write a review & I've never seen a company with such poor customer reviews and ratings, so thisis likely not be an isolated incident.