CITY MOVERS ARE THIEVES!! Used city moving to move my stuff from Hawaii to Las Vegas, once our boxes have arrived we've noticed that ALL our boxes were BADLY DAMAGED even the ones that said fragile. More than half of our furniture was damaged. One of our larger boxes was missing and we realized they put our things in that box into a smaller box (that wasn't even our box) and took out over $800 of brand new items! Everything brand new only was stolen. We filed a claim and they said sorry they're not responsible that our stuff was "lost" which our stuff was not lost at all, someone opened our personal box and took things out!! We are seriously gonna take this to next level because this is not RIGHT AT ALL! The company is a bunch of thieves and supports thieves as their employees. Police reports are being made. If something like this has happened to you with this company, please contact me and let's work on making this company right because they don't have the right procedures for stolen customer property!!! If you want your furniture damaged and all your BRAND NEW STUFF STOLEN without getting any money back, I highly suggest city moving. Worst moving company I've ever used and no respect at all to help me!! What has 2018 come too.

I will just give a brief summary of my… I will just give a brief summary of my experience with City Moving. 1 bedroom Apartment with about 119 individual items including boxes and furniture Moved from Virginia to Hawaii Cost: $6134.60 (calculated by size rather than weight) The estimate was $$5,694.68 April 11: Asked for a quote and planned a move date in late May May 17: Give a final move list before the deadline as asked but get no response. For this reason, when the movers came, I had to pay more for "extra items". I only received an apology from the company. May 21: Comes a day early to pick up items. It is inconvenient as I have a day job. August 1: Items arrive but three to four pieces of furniture are broken. The bed frame is missing screws so it cannot be assembled. I have to buy replacement screws and put it together myself despite it being a service provided by the moving company. August 22: File claim for broken furniture August 23: Receive confirmation for the claim September 24: Email asking about the progress of the claim October 18: Receive an email saying that sometimes the claim takes 45 days to process. (It has already been over 60 days). October 23: I email the company telling them that it has already been over 45 days. November 9: Still no response from the company edit: December 4: (posted this review on November 9): I finally get a return email from City Moving. They ask me to fill out a form December 13: Submit my form to City Moving December 20ish: Receive my reimbursement check in the mail Summary: I strongly feel that I overpaid and the company is terrible at reimbursing me for my broken items. Alternatives: My father used Pasha and received his items quicker and paid less. I used Royal Hawaiin Movers to move my car and it was a much smoother process.

Movers arrived and did not know where I … Movers arrived and did not know where I was moving to. Also, they did not have any allen keys to dismantle my furniture. They informed me that they were not told about any dismantling. My friend had to buy a set of keys and dismantled the furniture himself. I then had to badger them into working again as my friend had a delivery due. They were sitting in the van . Then my frien after dismantling the bed for them said they were thinking of leaving my bed there. I labelled an item fragile and wrapped it in bubble wrap, but my 50.00 light shade was cracked. Do not use this company

Please beware - they have mutiple websites to evade bad reviews It has now officially been one year with no resolution for our lost and damaged items. In 2017 we moved the items of a two bedroom apartment from Los Angeles to Oahu for a cost of $7500 for 1067 cu feet. For this price our belonings arrived late, with items damaged (e.g.an antique table was damaged and reglued prior to delivery, this was not dsiclosed to us) and several expensive items missing. In total we incurred a loss of $1800. We went through the official process for claims only to be told three months later that they had changed the process and we needed to start fresh, which we did. We were hoping to have achieved some resolution and have given this company as much time as possible to make good on their dereliction. They have not, so I warn you to stay away and consider alternatives. Hiring a 40' container (e.g. Matson) may seem like more hassle but is cheaper and offers you much more storage. There are several other movers out there, so please look to Yelp and other sites and do your homework.

I meant to write my review of movers… I meant to write my review of movers about a month ago, however, I have been so busy emptying boxes. We found this movers on Google and we decided to go with them. It was important to get a good mover because we have some an expensive stuff. I can't remember the young men's names anymore, but they were all very strong, professional, courteous, honest, quick, as they didn't stop, but they were careful not to break or damage anything, they wrapped everything, they had a sense of humor. They were eager to help or assist and the price for moving was very competitive and very reasonable. We would highly recommend them! And we would definitely use them again however we never ever want to move again!