Bernhard Zaß
ATVery bad service Very bad service! Nowbody knows where my (7000USD) package is, nowbody can give us a estimatet shipping date, only "sorry about" emails. My customer does legal actions against me and Ex freight does nothing! First time will be de last time!
Wiebe de Vries / Box Fox
NLExcellent customer service I just wanted to mention that two of your employees with whom I correspond regularly (Tim Bober for finance and Andreea Nedelcu for AMS OPS) have always gone out of their way to provide excellent customer service. I'm truly impressed by their professionalism and dedication. Wiebe de Vries Box Fox
CJ-Elevated
GBMissed 2 different scheduled pickups Missed 2 different scheduled pickups, then wanted additional fee to pick up a week late. Poor and confusing communication from corporate office.
Jerry D. Pyle
GBI was hours from never using Exfreight… I was hours from never using Exfreight again but then I luckily found Noelle Setticase, or rather she found me. Her patience and expert knowledge as well as personal service not only solved my problems but restored my faith in your company. You need 100 more like her but I think she is a rare find. There are likely very few as good as she is. She deserves a raise in my opinion. She got all three of my shipments yesterday to go. Thank you. J.D. Pyle, President Insuladd Environmental Ltd
Sentrel Lyles
GBOUTSTANDING SERVICE! Noelle Setticase I have a background as a Customer Service Manager and Noelle went above and beyond to make sure my situation was handled. I just want to highlight her level of excellence ad this has saved me a lot of time on this Friday afternoon. I would highly recommend her to anyone of our partners for future shipments!