
Rachael Bew
GBEZ Booking company hired the carrier EZ Booking company hired the carrier, Fast Car Go LLC to transport my car from San Diego, CA to VA Beach, Va. Horrible customer service. I am a very lieniant person and very easy to work along side. This service was stressful and unprofessional. The man who was supposed to pick up my car on the scheduled date texted and said “this was his second job and the traffic is horrible and asked to reschedule” I changed my plans for him and ended up driving from San Diego to Irvine to drop it off to him the next day. I was okay with it because I understand what it’s like to have a busy schedule. They gave me information for the lady in charge, Donna, who doesn't answer the phone. Texts only. She sent me the drivers name and number along with her colleague Phitsana Daniels. Nobody ever reached out to me about the status of my car, I did all the reaching out. They did allow me to keep the car on site, Big Charlie’s Truck Plaza in Virginia Beach free of charge for 10 days until I was in town, which was nice. I dropped it off on the 12th and it arrived on the 24th, I picked it up on the 6th. I payed Phitsana $1210, through the Navy Federal app then went to pick my car up. The disappointing part of my experience is how dirty my seats were. I contacted Phitsana and Donna and they both accused me of making false accusations. I was not harsh, I was just expressing my disappointment with how dirty my seats were and wanted to know why. They said nobody would have been in the passenger side seat, but that is false because there was a dirty paper floor mat. I asked if they could please pay HALF the expense to get the cars interior detailed ($80) and they said “it’s not happening” I have all of the texts between these two people who were extremely defensive right away (which makes me believe this happens a lot) and rude. I am in the Navy transferring to Virginia and this was an absolutely horrible experience because now I have to pay to get my car cleaned and it feels very invasive. I would recommend EZ Booking company drop this carrier from there business to not cause any future customers from this unneeded stress. (I also am sure they put a few hundred miles on my car but unfortunately I do not have proof). If EZbooking decided to stay in business with them I would consider making them put plastic on the seats and maki g sure there drivers are clean and better trained.

Barry
GBGobookez.com the way to go for auto… Gobookez.com the way to go for auto transport. Ariel arrange pick up of my Porsche 911 from Pittsburgh PA to NY. I got a call on 11/17 at 10:05 am saying they had transporter to pick up & deliver the same day @ the price quoted. So said so done. I am a happy camper. Thank you GoBookEZ.

Vineet Chhabra
GBI highly recommend GoBookEZ.com I highly recommend GoBookEZ.com if you want your car shipped perfectly. They made it easy to get a quote and they called me immediately to answer my questions. The price was fair and my car arrived exactly as promised.

Karl Smith
GBFantastic experience Fantastic experience. Agent went extra mile to set me up in a tight timeframe. Everything went exactly to plan and it was extremely affordable.

Ivan Ibarra
GBMy wife and I retired in May of this… My wife and I retired in May of this year (2020). We moved to Florida and needed to rent a car to drive down. Due to the COVID-19 pandemic we had to ship the rental car back on our own since rental companies were not doing it. Made a phone call to gobookez and had the rental car transported back to the dealer in two days. Great price and great customer service. Thank you booked. Ivan and Yvonne from Palm coast Florida.