Great experience with summer storage for college student. MSC was clean. Our stored items were in perfect condition after 4 months. Staff was friendly and efficient. We loved the drive in loading area as it was raining on move-in day at the college.

Needs upkeep Unable to get elevator to work because the red knob that is to be pulled out was broken off. It appeared to have been super glued previously. Had to find a pliers to pull it out. When I got down the hall to my unit, the door was open, floor was dirty & ther was a dead bat lying on the floor! Sure hope we don't get histoplasmosis from the bats! Rodent control is a must!!!!!

I am disappointed in my decision to rent from this facility! I am somewhat disappointed in my decision to rent from the New Hope storage facility. I moved in on Friday, September 13th, around 5:00 p.m. I was pleased with the staff, the price, the indiividually alarmed doors, the unloading inside the building. I was VERY unhappy with the temperature, very very hot inside. It was cooler outside, not my idea of climate controlled. There were only three carts available and two were being used, that left one small cart to unload a 26' truck. The smell of fresh cigarette smoke, someone smoking in the building, and now the worry of my belongings smelling of cigarettes. I chose this facility because of the amenities it provided. I felt my belongings would be safe. I now fear damage from high humidity and cigarette smoke. Please reassure me that this will not be the case. I really do NOT want to move again.

Good start up deal, super nice people to work with I stopped in to get a unit to store some motorcycles. The clerk was VERY nice and helped me to get the right sized unit along with what I considered to be a very fair deal. I would recommend them to anyone with extra storage needs!!!

An excellent facility managed by a bright guy who runs a tight ship. The storage facility is in an old building, but climate is well controlled. There are always large carts available by the elevators. Security is excellent, requiring you to enter your code prior to entry in order to deactivate motion sensor and door alarms. The facility is clean and well-kept.