Ship A Car Direct

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4.40
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

5.00%

1

10.00%
About Ship A Car Direct

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Elisheva
GB

Stellar 5-star service ranging from… This was my second time using Ship-a-Car Direct. The first transaction was flawless and the last transaction was even better due to a big bonus! Not only did I get the exact date I needed, but I also received covered transport (a lucky match with a driver offering this service for the price of uncovered). My courteous agent delivered my vehicle within hours of my arrival. The timing was unbelievable. So, not only did I get my car picked up on my preferred day, but I also had my clean car delivered on my preferred day with covered transport! Great value, superb service, and the communication (thank you, Renee!) was out of this world! Would absolutely recommend and use this service again!

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Jim Vescera
GB

Couldn't ask for a better experience! Shipping a car across the country can be a little unnerving since you're leaving your car in the hands of strangers and paying for the privilege! But every step of the way Jennifer of Ship A Car Direct was super helpful. The quote was competitive, she kept me informed of the steps leading up to the pick-up, the actual pick-up was on time, the driver was friendly and he delivered the car more quickly than promised. A top-notch experience throughout!

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Tom Moran
GB

Tom's Review Ship A Car Direct has always provided excellence service. From the beginning of the process to the completion of it. Always on time with the pick-up and delivery. Great communications.

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LW
GB

Illinois/Florida Snowbird As a snowbird, I have my car shipped to/from FL/IL annually. In January, the pick up timing was fine (other than an extremely rude driver), but the car was delivered in FL 2 days before I arrived (which I was told would NOT happen). I had to scramble to find somewhere to accept the car. I did receive a small refund for my difficulties. In April, I had very little notice for pickup. The driver arrived with a pick up truck towing 3 trailer bays. What? He did not speak a word of English. And Oops... my car didn't fit so he left. I contacted my salesperson, Scott, and the 800 number which is worthless. Nothing was done. Now I'm in a rush to get the car picked up before I leave in 2 days. I have had 2 concurrent bad experiences with Ship a Car Direct. It seems they do no quality control on the drivers/carriers, do not respect the customer's time frames, and are not helpful when problems do arise - you're kind of left on your own. Like someone else said, use Montway. They may cost a little more, but they're a much higher quality operation.

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mara
GB

I had an overall great experience with… I had an overall great experience with Ship a Car Direct! Once I got the system down (who to call/text re. different questions about my order) things went quite smoothly. They also provided a lot of helpful info for me as someone who was shipping a car for the first time. The price was reasonable & better than several other quotes from different companies, without feeling like I sacrificed on quality/safety or timeliness.

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