Package lost Package lost The MyUS UK branch changed their warehouse address, so that packages sent to the old address are lost. Customer Service confirmed this but refused to pay the value of the lost package. A responsible company would have set up a 6- or 12-month forwarding service, and add a big note to the box warning of the address change. Instead, they sent an inconspicuous email that looked like the usual spam. Unprofessional. AVOID!

Worst experience ever!!! Worst experience ever! Worst service ever! They write different prices from the actual price, and because of this, I've been asked to pay tax! In WhatsApp, they will get back to you after 10 hours, but if you do not respond within 5 minutes, they will close the ticket! I deleted their numbers and website and want nothing from them any more!

Total scam Total scam. I do not have enough words to describe this terrible service to siphon money out of you. But I can only say one thing - do not contact them ever!

Rejected application, rude customer service rep Was referred to their site by a private seller who uses them, and they rejected my application without reason or explanation. I contacted the live chat and spoke to an extremely rude customer service agent called Mark who gave cold, and unhelpful responses. After reading all the other reviews here, I’m glad they rejected.

Extortion at its finest Extortion at its finest. Once they have your package its the end of any customer service and when you complain they curtly offer to close your account knowing they have your package. It’s cheaper and safer to use FEDEX or similar directly. You can only contact a call centre if you have a problem not anyone actually able to assist you.