Package arrived damaged Package arrived damaged. While Shipped refunded the amount of the item itself, I still paid for the taxes, shipping, international shipping, duties. Additionally, I have not been provided instructions on how to ship the item back. Disposing of the item myself will be an additional expense at the city dump. No way to reach the company to discuss further.

Highly recommend this company Highly recommend this company. I ordered a replacement part, wire frame, for my airdog X3, and added this insurance. The item arrived damaged. I filed a claim and attached 3 images. New item arrived in a few days. Easy and hassle free process. The item was &69, and the insurance fee was like $0.79. Peace of mind for your shipping.

I received my product damaged and I… I received my product damaged and I reached out to Shipped Shield after contacting the vendor. Shipped Shield promptly resolved my issue by getting me a refund..

It’s not the refund you expected!!! As far as I can tell, this is just one extra layer between the seller (that doesn’t want to stand by their products) and the shipper. You should be suspicious if a company uses this service. In my case I purchased the insurance for a nice cane. The package arrived but the merchandise was broken so I filed a claim. I did receive a refund for the merchandise but I didn’t get a refund for the shipping. So, I paid $10 for shipping and say $1 for the insurance for absolutely nothing. Remember, think twice before you decide to put an order into an online company that uses this vendor.

I had a shipment that didn’t arrive I had a shipment that didn’t arrive. This team was quick to address the issue and, reimburse my purchase.