S A
GBDont use - beware Dont use. Unresponsive as soon as they got my credit card number. Clearly just an AI driven chatbot with enough website/social media presence to trick people. Very suspect.
Emily Thompson
GBRoom for improvement Overall, my experience with Hyperion in shipping my car to Austin was commendable. Their customer service team was proactive and provided me with regular updates. The car arrived in the exact condition it left, which was a relief. However, I did feel the initial quote process was a tad lengthy and there was some confusion about pick-up times initially. While these hiccups were resolved efficiently, I believe there's always room for improvement. That said, the actual shipping process was smooth and I would still recommend Hyperion for their professionalism and care in handling vehicles.
TravelingAces
GBTotally untrustworthy company! Bait & Switch I posted my car shipping project on yelp, where I received 20+ inquiries for shipping my car from Little Rock, Arkansas to California. I’d received several offers all relatively within the same range. I chose Hyperion because Alex said he had a “solid” price and that he could find a driver today. I told all the other companies I had picked Hyperion. Several of them had warned me that this company often times have a bait and switch mode of operation. I have been working with Alex who was prompt in his text and was pushing me to make a decision. Within an 2 hours of first contact, I signed the contract and waited for the driver to be assigned. Even after all the warnings, I stuck with Alex. I called the office when I didn’t get a confirmed drivers name from Alex. He called me back that night and told me he didn’t even post my request and needed to look for a driver. This is after many other companies had posted and secured drivers. My post was everywhere, driving up the price. I told him I would give him the night to secure a driver because I trusted he would deliver. He called me in morning and told me he had found a driver for $1800, which was $325 more than what I signed for. It’s now, 24 hours later I learned that what Alex told me was all a lie. The price changed and he never had a driver that could pick up my car the same day, let alone the next day. I never leave bad reviews and I’m very sad to do this because I had faith in this company and Alex who said they would get my car delivered. I would avoid this company at all costs
Crystal Landsmann
GBGracious Customer Service !!! I just want to say I definitely recommend this place . The customer service was phenomenal and I got my vehicle shipped to me within one day also Alex was so gracious in answering all my questions and concerns . If you want quality customer service this is the place !!!
Glenn
GBSuper professional and straightforward Super professional and straightforward, which I totally appreciated. Got my car on January 14th, everything went as smooth as you could hope for. Alex was helpful, knew his stuff, and made the whole process feel easy. If you're in Cali and need to ship a car, I'd definitely recommend these guys. Solid service all around!