Olivia
GBRecently had Hyperion move my SUV from… Recently had Hyperion move my SUV from New Jersey to Florida. Overall, it was a good experience. The vehicle arrived safely and right on time. There was a bit of a mix-up with the initial paperwork, but they sorted it out eventually. If they tighten up those early details, they'd be perfect. Would use them again, but just a heads up for anyone to double-check the paperwork!
TravelingAces
GBTotally untrustworthy company! Bait & Switch I posted my car shipping project on yelp, where I received 20+ inquiries for shipping my car from Little Rock, Arkansas to California. I’d received several offers all relatively within the same range. I chose Hyperion because Alex said he had a “solid” price and that he could find a driver today. I told all the other companies I had picked Hyperion. Several of them had warned me that this company often times have a bait and switch mode of operation. I have been working with Alex who was prompt in his text and was pushing me to make a decision. Within an 2 hours of first contact, I signed the contract and waited for the driver to be assigned. Even after all the warnings, I stuck with Alex. I called the office when I didn’t get a confirmed drivers name from Alex. He called me back that night and told me he didn’t even post my request and needed to look for a driver. This is after many other companies had posted and secured drivers. My post was everywhere, driving up the price. I told him I would give him the night to secure a driver because I trusted he would deliver. He called me in morning and told me he had found a driver for $1800, which was $325 more than what I signed for. It’s now, 24 hours later I learned that what Alex told me was all a lie. The price changed and he never had a driver that could pick up my car the same day, let alone the next day. I never leave bad reviews and I’m very sad to do this because I had faith in this company and Alex who said they would get my car delivered. I would avoid this company at all costs
Sigurdur Grim
GBanother company bailed last minute another company bailed last minute, but Alex swooped in to pick up my Jeep from Atlanta with zero fuss. Super responsive and reliable, especially in a pinch.
Emily Thompson
GBRoom for improvement Overall, my experience with Hyperion in shipping my car to Austin was commendable. Their customer service team was proactive and provided me with regular updates. The car arrived in the exact condition it left, which was a relief. However, I did feel the initial quote process was a tad lengthy and there was some confusion about pick-up times initially. While these hiccups were resolved efficiently, I believe there's always room for improvement. That said, the actual shipping process was smooth and I would still recommend Hyperion for their professionalism and care in handling vehicles.
Bekzod
UZTrustworthy and legit Totally trustworthy and legit business. I'm happy with their service and will absolutely use their service in the future.