Happy in Wisconsin!… Great product with plenty of on line review and video to make my decision. After ordering, a personal call from the owner telling me I didn’t need a specific accessory which saved me money! Wow, don’t get that from businesses! Canned 5 gallons of hard cider last night and was effortless and as advertised, no learning curve needed.

SL-1 canner with splash guard. Prompt customer service follow up with answers to questions pertaining to product options before purchase. SL-1 canner with splash guard received very well packaged and in pristine working condition. Very simple to set up and started test canning in less than 45 minutes. Seaming was airtight and solid.

Great purchase, so easy to use. I worked with Coleman Brook throughout the purchase and his service was superb. After buying a canular seamer I was very frustrated with the amount of setup that was required. Coleman informed me that Oktober seamers are all aligned prior to leaving the factory -- this was absolutely the case. Unfortunately, when the seamer showed up the on/off switch was damaged in shipment. Coleman immediately sent me a new switch and it was super easy to swap out (plug and play). It took me less time to install the switch then it would've taken me to box up the seamer and send it back. Definitely worth the money as compared to similar (cheaper) models.

Excellent service I bought the BenchMK drill powered, and unfortunately I ran with an issue of a chuck not working correctly, contacted the company and they sent me a replacement right away. The product is very well made, so far I'm happy with the purchase. Highly recommended brand.

Awesome service !! Placed an order in the afternoon for Seamer parts and needed them rushed as we were right in the middle of a canning run when our Seamer broke down. Explained that I was willing to pay expedited freight charges. I received an invoice for the parts right away and was able to pay it fast so the parts could be picked and shipped that same day. It was a Friday so the package went out UPS next day air Saturday delivery. I received the parts Saturday morning and was able to be back up and running by noon. Awesome service that I can't say I've experienced for a long long time.