Excellent service I bought the BenchMK drill powered, and unfortunately I ran with an issue of a chuck not working correctly, contacted the company and they sent me a replacement right away. The product is very well made, so far I'm happy with the purchase. Highly recommended brand.

SL-1 canner with splash guard. Prompt customer service follow up with answers to questions pertaining to product options before purchase. SL-1 canner with splash guard received very well packaged and in pristine working condition. Very simple to set up and started test canning in less than 45 minutes. Seaming was airtight and solid.

Local guys really on the ground floor… Local guys really on the ground floor of supporting the craft brew industry that has really put Grand Rapids on the map. Great crew and really awesome people over there. Look behind the counter the next time you're in one of downtown's brew pubs and you'll more than likely see their fantastic products. They make a domestic version as well for hobby brewers too!

I was very impressed with the friendly… I was very impressed with the friendly and professional service I received. Knowledgable staff got me what I needed and answered all my questions. They could not have been more helpful.

Ordered SL1 Seamer and Cans Ease of use of the website and ease of placing an order. Super fast shipping (received in two days) and no issues with my package (cans). I have not used the cans so cannot comment on those yet as I am waiting on the SL1 Homebrewer can seamer... which was easy to order too but no information on shipping. It was ordered by my wife a couple of days before the cans via a separate order. I expect the cans and the seamer will both be excellent. 4 stars because of no way to track or get any information on orders via a shipper tracking number or via the website (should have a way to see your past orders and current order status, etc. like 99% of other web sites). If this website allows it, I will add to this review when the seamer arrives and I am able to test it.