My privacy may have been breached due … No apology from West Coast My privacy may have been breached due to fraudsters taking advantage of the Spark Pay system used by West Coast Shaving. This is unacceptable. No apology or acknowledgement came from West Coast. I received a letter in the mail from, Capital One Spark Business informing me that my personal information, address, phone number, card number, expiration date CVV, banking information may have been accessed. This is serious business, that West Coast should acknowledge and apologize to their loyal customers. I have been a customer for about 10 years. Right now, I will hold off on online purchases with them.

Sends wrong items. Overly priced I've purchased from West Coast Shaving a couple of times. The first time was okay, but the price for that particular item was high. With my most recent purchase they sent the wrong item, however, the packing list showed the correct item. They are supposed to be sending me along with a return label to send back the wrong item.

It's been 29 days since I ordered some… It's been 29 days since I ordered some simple shaving cream. I have no tracking number. Nobody answers their customer service line it's just constantly busy. Not sure if I'll ever get my order. Working with my bank to block payment. Then I need to figure out a way to block the 3 emails a day that I get from their annoying spam advertising department.

Be careful, all may not be as it appears What you see is not necessarily what you get - even when they seem to go out of their way to specify a very particular version, or run of an item. Take nothing for granted and ask befor you buy. Also, when I went back to make sure of what I'd ordered (since it was not what I'd received) I saw that I'd apparently made the mistake of placing an order for 10 packs of "10 each" totaling 100, when there was a separate listing elsewhere for ordering 1 pack/group of "100 each". I paid 40% more for this oversight. Again, double check & then verify here. Shipping is fast though.. Response: My first two lines refer to the fact that the image of the item you show, may not be what you are actually selling - something I explained in our email exchange after the sale. BTW, I did not ask to participate in this review process - you asked me. So far as the refund, had I been looking for a refund I'd have pursued it in the aforementioned email exchange, not here. Tell me how you'd like to handle it, and I will happily refund your refund.

Automated drop-ship operation Made a mistake in the order (handle length), sent an email asking to amend (within 5 min) - no response. Called three times - nobody picks up. Received the order as first entered - posted from the East Coast of all things. Won’t use again.